Most items ship within 1 to 2 business days (including 1 to 2 business days processing time). Larger products like cold plunges and infrared saunas may require freight delivery with a longer window. You will receive tracking information via email as soon as your order ships. Orders over $100 qualify for free shipping within the Continental U.S.

Absolutely. Once your order ships, we send a confirmation email with a tracking number and a link to follow your package in real time. If you have not received your tracking details within 5 business days of ordering, please reach out and we will locate your shipment right away.

We offer a satisfaction-focused return policy so you can purchase with confidence. Unused and unopened items may be returned within 30 days of delivery. For specific return windows on cold plunges, saunas, and massage chairs, please contact our team for details tailored to your product.

We want to make sure you end up with the perfect fit for your wellness routine. Contact us within 30 days of delivery and our team will guide you through the exchange process, including any differences in pricing. We handle the coordination so the swap feels smooth.

The best panel depends on your goals and the area of the body you want to target. Smaller panels work well for focused facial or joint therapy, while full-body panels provide broader coverage for recovery and skin health. Our team can recommend the ideal size and wavelength based on your specific needs.

Most of our cold plunges are designed for easy setup without professional plumbing, requiring only a standard electrical outlet and a water source. Detailed setup instructions are included with every unit. If you have questions about space requirements or electrical specifications, our team is happy to walk you through everything before you buy.